The ITS Service Desk is the first point of contact for assistance with ITS Services at Florida State University. We’re here to provide students, faculty and staff with the guidance and troubleshooting they need.
Want to learn about ITS services before contacting the Service Desk?
Check out the resources below!
ITS Service Catalog - Browse our catalog to find information on service availability, features, requirements, training, support and more!
ITS FAQs - Find answers to your questions about ITS services by searching our knowledge base!
Hours of Operation
Monday-Friday 8:00AM-5:00PM ET
Need to reset your password?
Check out our How do I reset or change my FSUID password? FAQ for assistance.
Looking for troubleshooting information?
The pages below provide useful tips and guides on how best to use our services or resolve common issues:
- Application Access Requests eORR
- Canvas
- Canvas Ticketing System
- Clear Cache and Cookies
- Computing Resources FAQs
- Delegated Access
- Directory Assistance
- Email Accounts
- FSUID Account Management
- FSU Campus Wi-Fi
- Gaming Device Registration
- Network Information and FAQs
- Residence Hall Cable TV and Internet
- Student Computing Support
- Support Portal
- Teams
- Two-factor authentication (2FA) FAQs
- VPN
- Zoom
