Targeted Messaging

It is time to take your communications to the next level. Targeted messaging empowers you to control your departmental communications while taking advantage of a centrally supported digital marketing suite. This powerful email marketing tool, powered by Salesforce Marketing Cloud, allows you to set up one or more user accounts to organize and send media-rich content. The tool references university databases to deliver up-to-date audience lists and allows you to easily upload custom lists. Use existing FSU-branded templates or create your own drag-and-drop templates to quickly build and distribute beautiful emails, newsletters, event invites and more. Then, track and hone the success of your communications with metrics, reports and A/B testing. We take care of the technical stuff. You take care of the messages. 

  • Media-rich | include graphics, tables, buttons and more in formattable HTML emails 
  • Targeted audiences | query university databases for major, job title and more or upload custom audiences 
  • Insightful metrics | track message success with open rate and click-throughs 
  • Custom journeys | build personalized, automated communication flows based on audience triggers 
  • Secure system | trusted platform for email marketing with individual user accounts 

Cost

Request a consultation via the "request this Service" button at the top right corner of this page.

Support

Please refer to the "Search for Help" button in the top right corner of this page to find any relevant FAQs for this offering.

Need Help?

Click the icons to contact the ITS Service Desk via phone, chat or webform.

Call
Online Chat
Support Request

Service Alerts

Check the ITS Service Status page for the latest info on outages and maintenance.

ITS Service Status

Available To

Departments

Departments