It is all in the cloud. RingCentral provides a secure call center experience without the hassle of complex office hardware. Hosted over the internet, RingCentral allows call centers to help customers quickly and efficiently from anywhere. RingCentral is currently being used by some university departments but has the capability to expand to all university call centers if needed. Hosted over the internet, RingCentral allows call centers to help customers quickly and efficiently from wherever they are.

• User-friendly platform | RingCentral delivers a secure, hosted phone over the internet for your company 
• RingCentral KnowledgeBase | Ask questions and gain insight into the specific things that you need to use when working your RingCentral Phone. Visit support.ringcentral.com to use the online knowledgebase 
• Location Flexibility | All that is needed to access and work through RingCentral is an internet connection. Free up your call center workers with flexibility  
• Advance Reporting | Up-to-the-minute data and reporting tools, that will allow you to see how your call center is handling the overall customer experience, as well as monitor the performance of your agents