A softphone is a phone powered by the internet or a software that enables voice over the Internet Protocol (VoIP) telephone calls. Softphones allow an FSU employee to make calls from their laptop, desktop, or any device of their choosing.
- Flexibility | Need to work from home? With a softphone, as long as you have an internet connection you simply log in from your new location
- Equipment | A headset with a microphone is all that's needed to get started
- Cost and scalability | There is no incremental cost to adding a new employee to a softphone when they already have VoIP services
- Real-time call scoring | take notes, manage contact information and more with built-in capabilities
Use of the no-cost FSU Virtual Private Network is required for soft phones.
There is no charge for this service, but you must have an existing VoIP phone line to take advantage of soft phone services.
Please refer to the "Search for Help" button in the top right corner of this page to find any relevant FAQs for this offering.
Please request this service to request any of our telephone services.
The FSU VoIP and voicemail system is getting an upgrade. This upgrade affects all campus phones and voicemail.
Click the icons to contact the ITS Service Desk via phone, chat or webform.
Check the ITS Service Status page for the latest info on outages and maintenance.